FAQs

NEED HELP? 

We want to make your shopping experience with as as user friendly and and easy as possible. To help you, we have put together a list of frequently asked questions. Hopefully we will be able to answer your question below, and if we cant, direct all inquiries to info@littlelupines.com

 

WHEN IS A SIZE/PRODUCT COMING BACK INTO STOCK?

We know how disappointing it can be to find an item you love is no longer available. Due to various factors, including time constraints involved in manufacturing, we generally don’t reorder sold out sizes or styles. To avoid disappointment and make your online shopping experience easier, we recommend that you refine your search on the left side of each page so you will only see products available in your size.

 

DO YOU HAVE PAST SEASON STOCK AVAILABLE THAT IS NOT ON THE WEBSITE?

If a past season’s item is not listed on our website then we no longer have that design or print available.

 

I NEED TO RETURN MY PRODUCT.

Your invoice (shipped with your order) has instructions that explain the return process. If you are unsure of how the process works please refer to our full Refund Policy at the bottom of our page.

 

 I DID NOT RECEIVE A CONFIRMATION EMAIL WHEN I PLACED MY ORDER. DID IT GO THROUGH?

A confirmation email is sent to you automatically at check out. This confirmation email will provide you with a copy of your order, a payment receipt and your order number. If you do not receive a confirmation email it means that you have incorrectly entered your email address. Please email info@littlelupines.com and they will correct your email address and send a copy of your confirmation email out to you.

 

 DO YOU SHIP INTERNATIONALLY?

Little Lupine ships Worldwide! 

 

WHERE ARE THE STORES LOCATED?

We do not have any stand-alone stores except for this web store.

 

HOW DO I TRACK MY PACKAGE?

Little Lupines will send you an email as soon as we have your tracking information ready. It will come with a tracking number and will direct you to littlelupines.myaftership.com 

 

STILL CANT FIND THE ANSWERS YOU NEED?

Our customer service team is available 24/7 to answer any questions you may need, we will likely take 2-3 hours to respond to you.